Ruby and Roo Limited (“We”) are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the Data Protection Act 1998 (“the DPA”), the data controller is Ruby and Roo Limited of Top Floor, 58 High Street, Wimbledon Village, London, SW19 5EE.
2. INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
2.1 information that you provide by completing our forms on our Website, or by telephone. This includes information provided at the time you register with us or when purchasing services from us. We may also ask for information when you report a problem with our Website.
2.2 if you contact us we will keep a record of that correspondence;
2.3 details of transactions you carry out through our Website or by telephone and of the fulfilment of your orders;
2.4 details of your visits to our Website.
3. IP ADDRESSES AND COOKIES
4. WHERE WE STORE YOUR PERSONAL DATA
5. USE MADE OF YOUR PERSONAL DATA
We use information held about you in the following ways:
5.1 to ensure that content from our Website is presented in the most effective manner for you and for your computer;
5.2 to provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
5.3 to carry out our obligations and enforce our rights arising from any agreements entered into between you and us;
5.4 to notify you about changes to our service.
We may also use your data to provide you with information about services which may be of interest to you and we may contact you about these by email or post. If you are an existing client, we will only contact you by electronic means (e-mail) with information about services similar to those which were the subject of a previous transaction.
6. DISCLOSURE OF YOUR INFORMATION
We may disclose your information to third parties:
6.1 if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
6.2 if Ruby & Roo or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
6.3 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Ruby and Roo Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
7. YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. You can also exercise the right at any time by contacting us at firstname.lastname@example.org. We do not intend to disclose your information to any third party for such purposes. Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8. ACCESS TO INFORMATION
The DPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.